Business IT Support & Solution Services

All services include a 30 day Customer Satisfaction Guarantee

OUR EXPERTISE

Business IT Support & Solution Services

Caspicom Computer Services offers professional IT services for small businesses on an as-needed basis. These services include software and hardware installations and upgrades, troubleshooting, and ongoing PC maintenance. If you need IT expertise, but not on a full-time basis, we can provide you with the perfect solution. Our goal is to ensure that your IT infrastructure is well-designed, supported, and effective, and to give you the peace of mind that comes with knowing that your environment is in good hands. We strive to build long-term, successful relationships with our customers by providing high-quality customer service and keeping up-to-date with the latest technical knowledge.

 

Caspicom Computer Services offers multiple maintenance options to fit your needs.

The Break/Fix Plan provides computer technical support for small or large issues at a reasonable hourly rate with no additional fees or hidden charges. There is no contract to sign and you receive a simple bill for the hourly rate.

The Monthly Maintenance Plan includes preventative maintenance visits to monitor, maintain, and repair hardware and software issues. You pay a set monthly fee in return for an agreed number of hours of monthly service to be used at your discretion. There is a minimum of 1-month service agreement and a minimum of 10 or 20 hours of service per month. Overtime is deducted at a regular Break/Fix rate and payments are expected at the beginning of each month.

The Prepaid Block of Hours Plan is the most economical option for more regular or ongoing computer assistance, or to save money on your next computer emergency. By pre-purchasing set blocks of service hours, you receive a discount on the regular rate and full access to support services. Blocks of Hours are available in increments of 10, 20, 30, or 40 hours and can be used at any time throughout the year. This plan is suitable for companies that don’t consistently need computer tech support each month but want to secure discounted hourly rates for emergency situations that may take several hours to repair.

PC Repair

Experiencing issues with your computer? We're here to help!

Laptop Repair

Has your laptop stopped working? No need to worry!

Mac Repair

Our Mac repair service provides top-notch repairs and guidance, all at an affordable price point.

Data Backup & Recovery

We can assist you in effortlessly backing up your crucial personal data, such as photos, videos, etc.

Malware and Virus Removal

With our extensive experience, we can effectively eliminate the infestation from your system...

Software Installation

We offer a complimentary diagnosis of your issues at no charge.

Hardware Updates

Our hardware update services enhance the performance and capabilities of your devices.

Custom Built Computers

We specialize in creating custom-built computers tailored to your specific requirements.

Network Services

Our network services ensure reliable connectivity and efficient communication for your business or home environment.