IT Services

All services include a 30 day Customer Satisfaction Guarantee

Our Services

Caspicom offers a range of professional IT services designed specifically for small business and residential environments in Aurora and Denver. From assembling new PCs and upgrading existing ones to troubleshooting your IT issues, we provide friendly on-site service at your home or office.

We offer services for laptop and desktop to residential and business customers. We support all your computer repair and IT-related needs, even contact with outside vendors, giving business-owners a single point of contact to resolve any problem, no matter what needs attention. Service includes help with setup, troubleshooting, maintenance, training, computer repair, and general help across a wide variety of systems. Repair services can be performed onsite, in home or at your business location. True technology enthusiasts,our technicians are industry experts and take great pride in their work.

1. Laptop Repair

Laptop Repair
Laptop Repair

Have you experienced issues with your laptop? There’s no need to worry! Our team of skilled and approachable laptop repair technicians can restore your device back to its full functionality. We can identify and resolve any laptop problem, ranging from minor and affordable repairs to more intricate recoveries completed at competitive hourly rates.

We are efficient, reliable, and flexible in our services. Our technicians can come to you, providing you with the convenience of on-site repairs. We operate outside of standard business hours, including evenings and weekends, to ensure your urgent repairs are promptly attended to. Most laptop repairs can be completed on the spot, while other repairs may require the next-day service we offer.

2. Computer / PC Repair

Computer Repair, Desktop Repair

Caspicom Computer services offers in-person repair and assistance for desktop computers to both Home and Small Business owners. Regardless of the brand or model of your PC, we provide prompt and high-quality service. If your desktop is experiencing issues such as slow performance or malfunctioning programs, we are the ones to contact. We are equipped to handle a range of issues, from corrupt hard drives to virus-infected machines, and are staffed by knowledgeable tech enthusiasts.

Our services extend throughout the Denver Metro and Aurora area, and we pride ourselves on being able to fix most desktop computer issues with a single visit. In the case of software problems, it’s possible that we can even fix the issue remotely without visiting your location. So, whether your hard drive is making strange noises or your screen is constantly freezing, don’t hesitate to get in touch with us. Our team of qualified computer technicians is committed to getting you back up and running as quickly as possible.

If we require additional time to solve your computer’s problem, or if we need to order a part, we will bring your PC to our repair facility and return it to you within a few days, all for a flat fee. Additionally, we offer free pickup and delivery for your convenience.

Desktop brands that we fix:
Asus, Dell, Acer, HP, Toshiba, Sony, PowerSpec, IBM, Emachines, Compaq, Lenovo, Gateway, Samsung, Fujitsu, LG, Hitachi, Intel, Gigabyte, Voodoo Computers and many more.

Here are some of the issues which our IT specialists would be happy to help you with:
General Computer Maintenance, Virus, Spyware, Adware, Ransomware, Trojan, Worm Clean-up, Computer Software/Hardware Check-up/Repair, Power Supply Replacement, RAM Addition or Replacement, DVD / CD ROM Replacement, Sound Card Replacement, CPU Fan Replacement, Motherboard Failure, Motherboard Replacement, Speed, Storage and Memory Upgrades, Computer Overheating (CPU problems), Speed, Storage and Memory Upgrades, Operating System Installation, Computer Security, Computer Power Problems, Data Back-up, Data Recovery, Ethernet Failure and Replacement, Hard Drive Replacement and OS Reinstallation.

3. Data Recovery and Data Backup

Data Recovery and Backup

Harddrive models we recover data from:

Your computer data is highly valuable, whether it’s personal photos, important financial documents, creative work, or anything else. Losing it due to computer failures is not an option. Therefore, as a responsible computer user, you should have a data backup plan in place before any unfortunate event occurs.

Data recovery refers to the process of retrieving lost data from various devices such as laptops, desktops, external hard drives, or USB flash drives that may have been caused by accidental deletion, system failure, software glitches, hacking, fire, or other disasters. At Caspicom Computer Services, we use advanced tools and recovery software to assist you in recovering important files, photos, music, and other data.
If you experience data loss, we recommend contacting us immediately to prevent further damage to your crucial data. We will recover your files and save them to an external hard drive or another storage device. We offer cost-effective pricing based on the complexity of the recovery job to provide you with the best service possible.

We provide data recovery services for a variety of hard drive models, including Western Digital, Seagate, Toshiba, Samsung, Hitachi, Fujitsu, Quantum, OCZ, IBM, Intel, and Maxtor. We understand how important it is to have a reliable backup system in place for personal data such as photos, videos, documents, and school work. Our services include backing up your data to both disk and cloud storage, with no hassle on your end. We also ensure that your data is backed up automatically, off-site, and with file versioning options that allow you to restore files from any given date or time. We strongly advise that you test your backup recovery process to ensure its effectiveness. We also extend our services to include backing up data from your kids’ computers, mobile devices, and family archives, as we have seen too many families lose precious memories due to theft or drive failure. We offer business-class data backup and recovery solutions to ensure that your data is always protected.

4. Mac Repair

Mac Repair

If your MacBook has a cracked or broken screen, our MacBook screen replacement service can quickly and easily fix the issue. You can save both money and time with our service, as we don’t send your MacBook to an external repair shop.
Our process is simple and affordable. You contact us, we come to your location, remove your MacBook, replace the screen, and return it to you. It’s a hassle-free solution.
We can replace screens on all MacBook models, including Retina and MacBook Air, and even iMac displays if needed. Just let us know the screen size and year of your device, and we’ll take care of the rest. If you’re unsure of your device’s model or screen size, we can help you identify the right screen and install it promptly. Call us to arrange for pickup from your home or office.

Our MacBook Air repair service is both fast and affordable, offering high-quality replacement parts. Unlike the branded option, our service is quicker and less expensive, while still utilizing top-notch components. Our team of certified professionals are experts in Mac repairs, and we provide our services in-person at our stores or at your home or workplace. We understand the urgency of fixing your Mac, so we offer flexible scheduling options, including evenings and weekends.

We take pride in offering a reliable MacBook Air repair service that meets your needs. Our pricing reflects the amount of work we undertake and the quality of the replacement parts we use. Rest assured, we are committed to getting your Mac up and running as quickly as possible.

When you invest in a MacBook, you’re investing in quality. However, the sturdy construction and aluminum casing come with a drawback: they’re not designed for owners to open up. This means that when the battery reaches the end of its life, you’ll need to return the entire computer to an Apple store, which can be costly and time-consuming if you don’t live near one.
We use high-quality batteries that are the same as what you’d get if you paid Apple prices for a new MacBook battery. But with our service, you can expect faster turnaround times and more affordable pricing, even if you don’t live near an Apple store.

5. Malware and Virus Removal

malware and virus removal

Service Includes:

List Of Existing Computer Viruses, Worms And Malware:

WannaCry/Wanna Decrypt0r, Cryptolocker, Storm Worm, BASHLITE malware, Locky Ransomware, Tiny Banker Trojan (Tinba), Flame/Flamer/sKyWIper/Skywiper, Computer worm Conficker, Torpig/Sinowal/Mebroot Trojan, Mocmex Trojan
Linux.Wifatch, The Regin Trojan, The Gameover ZeuS Trojan, SpyEye and Zeus, Daprosy Worm, Waledac botnet, Stuxnet Trojan, Shamoon, ZeroAccess rootkit, The Morto worm, Anti-Spyware 2011

Removing malware can be a daunting task as the virus is designed to hide its files or modify system files with its own code, making it hard for the average user to remove. Special tools are often required to unmask the virus and delete it. Our team has years of experience in removing malware without destroying your data. We understand the importance of your data, so let us do the job for you.

A computer virus can cause a lot of damage, including locking your operating system files, damaging programs, or even reformatting your hard drive. Some viruses can also install software that steals your personal information and money. Most people get viruses from everyday web activities, such as downloading games, media players, sharing files or photos, opening email attachments, and downloading internet files.

At Caspicom Computer Services, we offer a reliable and fast virus removal service at your home or office. Our specialists have extensive experience in removing any viruses, adware, ransomware, spyware, worms, rootkits, Trojans, and other malicious software programs that may be preventing your computer from functioning properly. We use various approaches to accurately diagnose the problem and restore your desktop or laptop PC to its fully functioning state. After identifying and removing the virus, we will install the latest antivirus program and take other measures to protect your computer in the future.

The services offered include the removal of viruses, spyware, malware, and rootkits from Dell systems, fixing any issues with the operating system and testing for proper functionality, performing critical system updates, applying system modifications, and providing tips to prevent future infections. A list of existing computer viruses, worms, and malware is also provided, including WannaCry/Wanna Decrypt0r, Cryptolocker, Storm Worm, and others. If the agent is unable to fix the issues, they will guide the customer through the process of reinstalling a virus-free operating system.

6. Software Installation

Software Installation

If you’re not tech-savvy, installing and setting up software can be a stressful task. But don’t worry, you don’t have to go through the hassle of installing the software you need as there are various options available in the market to cater to your needs.

No matter what kind of project you’re working on, be it designing websites or constructing football stadiums, you’ll need the right software to get the job done. Software can be broadly categorized into two types – system software and application software. System software refers to the software that runs and manages your computer, such as your operating system or file management utilities. On the other hand, application software, also known as apps, refers to software that enables users to perform specific tasks.

Business Software Install

Our service is not limited to individuals, but also extends to businesses that do not have their own IT department. We can handle all software requirements regardless of the size of the business. Whether you need a few applications installed on a couple of computers or multiple apps installed on several devices in multiple locations, we will ensure that your business software installation is hassle-free.

Our services are designed to cater to all, whether it’s a home or a business, regardless of its complexity or size. We take pride in providing software installation services that are efficient and hassle-free, leaving you with a sense of satisfaction.

7. Hardware Updates and Installation

Hardware Installation

If you want to speed up your computer system, the solution is simple: install faster parts. However, the cost of replacement parts can be high, and it’s important to spend your money wisely. At our company, we can help you determine which computer hardware upgrades will provide the greatest benefit, improving productivity, increasing processing speed, and keeping your system up to date with the latest technology. Contact us today to learn more about how we can help you upgrade your computer hardware without having to purchase a new desktop system.

Upgrading your computer’s hardware is a great way to improve its performance and keep up with the latest technology trends.

Our regular services are provided at no additional cost and can be accessed remotely during regular business hours, which is a cost-effective option for you. However, if required, we can offer on-site upgrade/update, migration or conversion services at your company. Moreover, we also offer services beyond the normal business hours and on weekends, upon your request.

8. Custom Built Computers

Custom Built Computers

Whether you are:

We can design a PC that suits your needs, regardless of your specific requirements. Working with you, we identify the necessary software you need, ensuring that your PC is not bogged down with unwanted programs that slow down your machine. Often, pre-built computers come loaded with unnecessary software and trial versions that negatively impact performance.

Throughout the consultation and building process, you will be in contact with the same custom PC builder. We are seasoned PC builders, and we can provide references from satisfied clients who can attest to our expertise and friendly approach.

We have expertise in constructing custom PCs that are tailored to your specific needs by using high-quality, reliable components at an affordable price. Our custom-built computers are built to endure.

We can design a PC that suits your needs, regardless of your specific requirements. Working with you, we identify the necessary software you need, ensuring that your PC is not bogged down with unwanted programs that slow down your machine. Often, pre-built computers come loaded with unnecessary software and trial versions that negatively impact performance.

When you work with us, we can help you select the best hardware and software to meet your specific needs and budget. We can even design your PC to accommodate future upgrades, which can be more difficult and costly with brand-name computers. Our PCs are built with reliable and durable components that offer top performance and cost-effectiveness, ensuring your computer lasts longer and saves you money in the long run.

We have a wealth of knowledge and experience in computer repair, allowing us to identify and avoid the less durable and inferior computer parts. Our custom-built PCs are hand-assembled and designed to optimize performance, including airflow. Plus, you will have the same builder working with you throughout the consultation and build process, providing a personalized and approachable experience.

9. Power Jack /DC Jack Repair

Power Jack

If your laptop is experiencing issues such as the battery not charging, failure to power on, or requiring a specific angle to charge, the power jack on the motherboard may be broken or loose. It’s crucial to have this component repaired or replaced only by a skilled technician.

At Caspicom Computer Services, we specialize in power jack repairs for all laptop brands and models, including Asus, Dell, Acer, HP, Toshiba, Sony, IBM, Emachines, Compaq, Lenovo, Gateway, Samsung, Fujitsu, LG, Hitachi, Intel, Gigabyte, and Voodoo Computers.

If you’re facing any such issues, feel free to call us for a free diagnosis at (720) 841 8694.

10. Laptop Screen Replacement

Laptop Screen Replacement

At Caspicom Computer Services, we recognize that the laptop screen is highly susceptible to damage due to its fragility. A damaged or cracked laptop screen can render the entire device useless. However, you do not have to spend hundreds of dollars on buying a new model. We offer laptop screen replacements for all major manufacturers, including Dell, Sony, HP, Asus, Apple, and others, at the most affordable flat fee.

We understand that repairing your laptop screen in a timely manner is crucial. Therefore, we provide fast turnaround times for laptop screen repairs with a 100% guarantee. Our team can replace screens for all models of laptops.

11. Network Services


Networking Setup & Support Services:

Are you planning to establish a secure wireless network for your home or office? Look no further than Caspicom Computer Services. Our team of skilled technicians can create a speedy, safe, and protected home network for you. We work with leading manufacturers of cost-effective products and can provide solutions for any home network issues you may have.

Our team is also available for remote support services. If you’re experiencing computer problems, call us and allow us to access your system. This way, we can help you with virus removal, software problems, upgrades, and other issues more quickly, whether the situation is urgent or not.

We offer a wide range of networking setup and support services, including hubs and switches, network cabling, network security testing, router configuration, wall jacks/paneling, firewalls, and virtual private networking (VPN).

Are you struggling to find a qualified specialist for your business’s networking needs? Let us assist you in a professional and competent manner. Contact us today!