Setup, replacement & quick fixes
- ✓Computer optimization and cleanup
- ✓Email, Outlook, and printer setup
- ✓Common component replacement
- ✓Home or office network configuration
Straightforward service
We talk about the cost before we do the work.
We first look at the problem, explain what the repair is likely to involve, and give you an estimate whenever possible.
No fix, no charge
If your problem is not fixed, there is no service charge.Any expected parts or outside costs are discussed before the work proceeds.Typical service windows
How long do common jobs usually take?
These are general time ranges, not fixed quotes. A damaged part, a large amount of data, or a harder-to-find problem can make a job take longer. We will keep you informed if that happens.
Repair, cleanup & migration
- ✓Old-to-new computer data transfer
- ✓Virus and malware cleanup
- ✓Windows tune-up or installation
- ✓Backup and data-loss prevention setup
Larger service visits
- ✓New computer setup and configuration
- ✓Initial data recovery work
- ✓Multi-device or office setup
- ✓More involved troubleshooting
How pricing works
You stay in control of the decision.
Tell us what is happening
Let us know what device you have, what it is doing, and when the problem began.
We check the likely cause
We decide whether the job is best handled remotely, at your location, or at our repair facility.
You approve the work
We explain the plan and expected cost. Nothing moves forward until you are comfortable with it.
Ongoing customers
Prepaid hours for customers who call us regularly.
If you expect to need help from time to time, you can buy a block of support hours in advance and use them as problems or projects come up.
Call for the current hourly rate and available block sizes. We will tell you whether this option is likely to save you money.
Call for current pricing ↗Need a current estimate?